Frequently Asked Questions

Billing & Payment

• When does my subscription renew?
• Where Can I find my invoices?
• What is the cancellation policy? Can I get a full refund?
• How do I cancel my subscription?
• How do I update my payment information?

Account Management

• Does Chatai.com provide a free trial?
• How can I delete my account & all my data?
• Request Password reset
• How do I create my account?
• How can I upgrade my Chatai.com subscription?
• What plans can I choose?

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About the Product

• ChatAI is not answering my questions. What to do?
• What are some use-cases for ChatAI?
• Who is responsible for the answers provided by ChatAI?
• Is ChatAI private and secure?
• Can the ChatAI answer any question I ask?
• How do I start using ChatAI?

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